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FAQs

Frequently Asked Questions

School FAQS
Q. How to get specimen books?
A. Usually our sales representatives provide specimen copies to teachers/principals at their respective schools. But you can fill the specimen form on our website also we will send through courier.

Q. Who is to be approached in case of any queries?
A. You can communicate the Company by way of telephone/post/email or through any other means of communication which is convenient to you. You can call us at our helpline no. +91-120-4252478/79 or e-mail us at info@ashlarindia.org.

Q. Who is the sales person of my area?
A. To know the sales person of a particular area call at +91-120-4252478/79 from here you will get the contact number of sales person.

Q. How to place an order?
A. You can place your order through email, post, telephonic or through our website. For all inquiries regarding your orders and any other services, please call us at +91-120-4252478/79 or e-mail us at info@ashlarindia.org. You can submit your queries at www.ashlarindia.org.

Q. How many days you require to dispatch the order?
A. For Delhi region we need 2-3 working days and for outside Delhi we need 5-6 working days.

Q. What is your payment mode?
A. Payment could be done either by cheque/draft/transfer in the company account or by cash.

Q. What is the significance of philosophies and Development of child?
A. On the basis of the philosophies of early childhood education and certain developments, we designed our books for pre-primary classes.

Q. Do the Ashlar Education Consultants publish books for Primary classes?
A. Ashlar Education Consultants only deals in kindergarten classes.

Q. If we don’t find the book of your publication at our nearest bookseller, what shall we do?
A. Call us at our helpline line Number +91-120-4252478/79 (10.00 AM to 06.30 PM) our friendly staff will assist you with the availability or you can direct order us and we will send you through Courier or through transport.

Q. How do we know that your book is being published?
A. You can visit our website www.ashlarindia.org.

Distributor FAQS

Q. Who is the BDM of our area?
A. To know the BDM of a particular area call at +91-120-4252478/79 from here you will get the contact number of sales person.

Q. What is your payment mode?
A. Payment could be done either by cheque/draft/transfer in the company account or by cash.

Q. Who is to be approached in case of any queries?
A. You can communicate the Company by way of telephone/post/email or through any other means of communication which is convenient to you. You can call us at our helpline no. +91-120-4252478/79 or e-mail us at info@ashlarindia.org.

Q. How to place an order?
A. You can place your order through email, post, telephonic or through our website. For all inquiries regarding your orders and any other services, please call us at +91-120-4252478/79 or e-mail us at info@ashlarindia.org. You can submit your queries at www.ashlarindia.org.

Q. How to give feedback of your company?
A. You can submit the feedback form on our website.

Q. What percentage of books can be returned?
A. The standard rate of return of our book is 10%.

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