Page 149 - AI Computer 10

transparency, job displacement, etc. as AI enabled systems
become more capable day-by-day This could prove to be a boon
or a curse. Let us understand with the help of an example.

In banks and other financial institutions, chatbots like Eva and
Axis Aha are widely used for customer support which is good
on one side. But, if we look on the other side, these bots grasp
human jobs. Thus, the workers whose jobs were replaced by the
chatbots, lost their sources of income and would have to resort to
some other means of earning their livelihood.

Kno
Knowledge Botwledge Bot
Researchers and scientists believe that AI will take over 16% of current jobs within the next 10 years.

Pop
Pop Quiz Quiz
State ‘T’ for True or ‘F’ for False statements:

1. The term ‘AI Ethics’ refers to a set of moral standards or principles that governs the
use of AI systems.
2. The field of AI raises various complex ethical issues all over the world.

3. Chatbots are not grasping human jobs.

Nowadays, every sector either banking, healthcare, or entertainment wants
automation for better productivity and this can be achieved through AI
controlled systems because these systems have a great capability to learn
and make decisions independently. But these systems are not able to solve
complex queries posed by the customer which leave serious implications on
the lives of people.
Possible Bias While Collecting Data

In general, AI systems work on the basis of data which is being fed by the
programmer at the initial stage. Thus, AI systems will produce biased results
If input data is biased. An AI system is said to be biased if its functioning is
not fair. An AI systems work on the principle of GIGO (Garbage In Garbage
Out) which means that wrong output will be produced by AI systems if
wrong input data is being fed into it.

According to Gartner, an IT company predicts that 85 percent of all AI projects in the next two years
will have erroneous outcomes.

WHAT IS ETHICAL FRAMEWORK?

An Ethical Framework is a structured approach that helps individuals and organisations make decisions about
what is right and wrong. It provides guidelines for evaluating situations, making choices, and understanding the
implications of those choices.

15
15